Introduction
8Hats Lab ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
Personal Data
When you voluntarily provide it to us, we may collect personally identifiable information, such as:
- Name and email address (when you take our assessment or contact us)
- Professional information (job title, company name)
- Communication preferences
Assessment Data
When you complete our AI readiness assessment, we collect your responses to provide you with personalized results and recommendations. This data is used to:
- Generate your maturity profile and transition plan
- Improve our assessment methodology
- Provide aggregated, anonymized insights (individual responses are never shared)
Automatically Collected Data
When you visit our website, we may automatically collect certain information, including:
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- IP address (anonymized)
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Deliver your assessment results and personalized recommendations
- Send you relevant communications (with your consent)
- Respond to your inquiries and provide support
- Improve our website and services
- Analyze usage patterns to enhance user experience
- Comply with legal obligations
Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to third parties. We may share information in the following situations:
- Service Providers: We may share your information with third-party vendors who perform services on our behalf (e.g., email delivery, analytics)
- Legal Requirements: We may disclose your information if required by law or in response to valid legal processes
- Business Transfers: In connection with any merger, acquisition, or sale of assets, your information may be transferred
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Assessment data may be retained in anonymized form for research and improvement purposes.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Request data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us using the information provided below.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Via WhatsApp: +65 8053 6400
- Location: Singapore